WELCOME TO ISLA!
Shipping policy
Orders are processed Monday through Friday. Orders placed on weekends or holidays will be fulfilled the next business day.
Most orders ship the same day so you can receive your pieces as quickly as possible, though please allow up to 24 hours for processing. Fulfillment times may be extended following major sales events. Estimated delivery dates are not guaranteed.
Once your order ships, tracking information will be sent to your email.
Shipping charges are non-refundable.
While ISLA is not responsible for carrier delays, lost, damaged, or marked-as-delivered packages, as well as any international duties or customs fees, we’re always happy to help however we can! If any issues come up with your shipment, we recommend contacting the carrier directly through the links provided below, but please don’t hesitate to reach out to us - we’re here for you!
For any shipping-related questions or concerns, email hello@shopisla.com.
Holiday Closures
Orders placed on the following holidays will be processed the next business day:
Christmas Eve, Christmas Day, Thanksgiving Day, Easter Sunday, New Year’s Day, Memorial Day, Fourth of July, and Labor Day.
Thank you for your Isla order!